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Wednesday, April 24, 2024

HTC One KitKat upgrade suspended in UK due to difficulties

The HTC One got the upgrade to Android 4.4 KitKat in the UK last week, but now HTC has put the rollout on hold. It appears there are some gremlins in the system, though HTC wouldn’t say exactly what the issue is. It tweeted: “We’re aware that some users are having issues with the 4.4 update. As a result, all updates have been temporarily suspended.”

HTC didn’t elaborate much in an official statement either. It told Android Central: “We are aware that a limited number of HTC users are experiencing difficulties with the KitKat update. As a result, all FOTA updates have been temporarily suspended. HTC is committed to providing customers with the best possible mobile experience and we are working hard to resolve the issue quickly.”

I’ve contacted HTC for more information and will update this story if I hear back.

On HTC’s software updates page, the HTC One is listed as being in the “integration” stage of getting KitKat, before it’s pushed out to customers. This is the same for all four networks listed, and for the unlocked HTC One.

These problems are quite common when manufacturers skin Android with their own user interfaces. The quickest way to get the latest software update is by having a handset with pure Android, such as the Nexus 4 or Nexus 5. KitKat has been out for four months now, so it’s not even all that new.

HTC will unveil the new HTC One on 25 March, though almost everything about it has already leaked. We’ve seen images, specs, a hands-on video, and even a tentative price. Are there no surprises in the world of tech anymore?

Did you manage to get KitKat on your HTC One? Did you have any issues? Let me know in the comments, or on our Facebook page.

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