Recent Posts

On Call: Confessions of a carrier store employee

Any frequent On Call reader will know that in previous columns I’ve featured CNET users who’ve had frustrating experiences when buying a phone, adding new services, or just seeking help with an account in a carrier store. I even griped myself about T-Mobile’s “upgrade fee” a couple of years ago. As I said then, customers just want to be treated …

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Verizon pushes out minor update to Droid 2

Verizon on Tuesday began pushing out a minor software update to the Motorola Droid 2 handset. As is the case with most new Android smartphones, carriers and device makers often follow up the release with a small update. Typically, these include bug fixes and very subtle user interface enhancements. Similar to the initial Droid X update, the Droid 2 improves …

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