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​Vodafone offers free data to Australian customers after network outage

Vodafone After a “transmission network failure” knocked out services on Vodafone’s network in Australia yesterday, the telco is compensating its customers with a free weekend of data. Regardless of whether they were affected by the outage, all Vodafone customers have been invited to “use as much data as they like” within Australia this weekend, starting midnight (AEST) Friday, June 20 …

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Complaints over excess data charges on the rise says TIO

CNET Despite new regulations that require network providers to notify customers when they have reached their monthly data limit, the number of customers complaining about excess data charges is on the rise. That’s according to new data from the Telecommunications Industry Ombudsman, which has released statistics on the complaints it has received this year. According to the TIO, complaints are …

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