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Chief Marketing Officer Mike Sievert holding the iPhone 5. Lori Grunin/CNET T-Mobile might be just …

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AT&T brings Windows Phone 8.1 update to the Nokia Lumia 925 and 520

The desirable metal Nokia Lumia 925. James Martin/CNET If you’re an AT&T customer with a Nokia Lumia 925 or a Lumia 520 , your long-awaited Windows Phone 8.1 update has arrived. The news comes just a week after the carrier dispatched the update for the huge Nokia Lumia 1520, and it brings a host of new features to Microsoft’s mobile …

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Comcast customer allegedly pulls gun on repair man over fees

Be careful out there. Hezakya Mixologist/YouTube screenshot by Chris Matyszczyk/CNET Though Comcast doesn’t enjoy the finest reputation for customer service, there are various ways of expressing one’s displeasure. None of those should include a gun. However, this is what police say a Comcast service engineer had to face on Monday when visiting the New Mexico home of Gloria Baca-Lucero. For …

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