Verizon’s network has once again been hit with downtime in the U.S., with customers reporting that their phones are unable to get a data connection.
Droid Life, which picked up on the outage, says that customers have been having issues connecting to Verizon’s 3G and 4G LTE networks in various major cities across the U.S. including New York, San Francisco, and Chicago.
“We are investigating reports of some customers experiencing trouble accessing the 4G LTE network,” Verizon said in a statement issued to CNET. “The network itself continues to operate and all customers continue to be able to make calls, send text messages and utilize data services. 3G devices are operating normally.”
Verizon did not offer any additional information on when a fix would arrive.
The outage is the third such one for Verizon this month. The company’s 4G LTE network had an outage on December 6, leaving customers across the U.S. with intermittent access to 4G data. That particular problem was fixed in a day and a half. A second outage occurred last week, with customers having trouble connecting to both Verizon’s 4G and 3G networks.
The issues test Verizon’s claim that it has the most reliable wireless network, something it touts in advertising as a leg up on competitors AT&T, T-Mobile, and Sprint.
Updated at 12:30 p.m. PT with comment from Verizon.