Related Articles
The saga of the Samsung Galaxy S2 update to Ice Cream Sandwich rumbles on. The update to the latest version of Android was promised last week, but there’s still no sign — and irate S2 owners have been told they could be waiting until the end of April.
The update was promised in the week commencing 19 March, but seven days of checking for updates in Samsung’s Kies software has proved fruitless. CNET readers are disgruntled by the deafening silence from Samsung, but in the absence of official word it seems some Samsung employees are warning the update won’t arrive for at least another week, if not a month.
One commenter told us “I visited a Samsung service centre today and asked when ICS would be rolled out to SIM-free variants, and the customer service rep stated that it’s still in testing and they only have a beta version to hand; ICS will be made available in April.”
If you haven’t got a calendar handy, April starts on Sunday. But it could be even worse than that, as another CNET reader is told we could be waiting until 24 April — more than a month after the original promised update date.
The disgruntled S2 owner called Samsung, and advises other owners, “Don’t hold your breath. They told me everyone would be updated by the 24th April. Naturally, my response was that here in the UK a week consists of seven days and that they should not use the term ‘week commencing’. I for one will no longer be purchasing Samsung products or Android-based phones. They’re both a pile of pants!”
We’ve contacted Samsung for confirmation of the April date, and when we hear more we’ll let you know.
Samsung’s current official response to complaints is to say “I am sorry that you feel the release of the Android platform 4.0 has not been quick enough. All we can advise is that it has been released and when available for your handset you will be prompted for the update when you connect to Kies over the coming weeks.”
Notice that it’s “sorry that you feel”, not “sorry we’ve missed the date we promised and haven’t said anything about it”. Also note that it’s “coming weeks”, not “coming days”.
Adding to the frustration for owners of a SIM-free S2, phone network 3 has managed to get ICS on the S2 before the SIM-free version.
If you’re desperate for Ice Cream Sandwich, here’s how to install Ice Cream Sandwich on your Samsung Galaxy S2. Hit play on our video to see what all the fuss is about:
Now playing:
Watch this:
How to install ICS on Galaxy S2
2:21
Have you been told when you can expect your update? Are you desperate for Ice Cream Sandwich? Do you feel strongly enough to ditch Samsung? Tell me your thoughts in the comments or on our Facebook page.
