Tag Archives: samsung-galaxy-note

Now playing: Watch this: Samsung’s Note 7 refuses to die on Verizon 1:22 Samsung said Friday it’s had overwhelming participation in the US refund and exchange program for the Galaxy Note 7 phone, “with more than 93 percent of all recalled devices returned.” The company also said it’s issuing an even more punishing software update …

Apple says it’s not to blame for a spate of iPhones apparently catching fire. The Shanghai Consumer Council, a watchdog group in China, reported last week that eight iPhone 6 devices had spontaneously combusted. Apple’s response is that “external damage” was to blame for these “thermal events” with the phone batteries. “We have been in touch with the customers and …

Apple CEO Tim Cook said the Apple Watch had a record week of sales during the first week of holiday shopping. But it’s hard to know just what that means — Apple doesn’t report sales numbers for the wearable. Cook talked up the smartwatch in a Tuesday email to Reuters as technology research firm IDC noted that Apple shipped 71 …

Now playing: Watch this: Galaxy Note 7 fires may be to blame on tight battery 1:31 Samsung is having some trouble identifying what went wrong with the Galaxy Note 7, which earlier this year was recalled due to a high number of battery explosions, but someone else believes they have the answer. Manufacturing engineering company Instrumental has performed a teardown …

Samsung is desperate to brick your Galaxy Note 7 and it’s trying one last trick to make the faulty phone all but completely useless. The company has announced that it’s partnering with Australian telecommunications providers to shut down network access for the Note 7, in a bid to get those hold-out Note 7 users to return the recalled device. The …

Samsung customers are still “fiercely loyal” to the brand, despite the company’s recent troubles with exploding phones and a global recall of the Galaxy Note 7. A Reuters/Ipsos opinion poll published Sunday reveals the scandal hasn’t appeared to have as much of an adverse effect on customer opinion as initially expected. Of those aware of the recall, 27 percent of …

Samsung is still No. 1 in smartphones, but Chinese manufacturers are gaining ground. The Korean electronics giant saw phone sales in the third quarter decline by 14 percent year over year, its worst performance ever, according to researched published Thursday by Gartner. The slump is due in part to battery problems that caused some of Samsung’s Galaxy Note 7 phones …

Samsung has tumbled — exploding Galaxy Note 7 phones precipitated the company’s fiery fall from grace — but the company is undoubtedly going to try to get back up by making more reliable, less fire-prone phones. In the wake of recalling and then completely ceasing production on the Note 7, Samsung’s profits plummeted to its lowest in nearly eight years. …

Samsung has published an open letter of apology to its customers following numerous reports of its Galaxy Note 7 handsets overheating catching fire that led to the handset’s recall. “We recognize that we have not lived up to your expectations, or our own high standards. For this we are truly sorry,” YH Eom, president and CEO of Samsung Europe, said …

Now playing: Watch this: Samsung’s ‘Bixby’ assistant may have its own button on… 1:55 Samsung plans to launch an artificial intelligence digital assistant with its upcoming Galaxy S8 phone, the company said Sunday according to Reuters. The announcement comes a month after Samsung revealed it had agreed to acquire the artificial intelligence startup behind Viv — a voice assistant that …