Tag Archives: nbn

NBN Co’s monthly customer experience reports don’t tell us enough

The good news: NBN Co is going to start releasing monthly reports to let you know exactly how the rollout of your national broadband network is going. The bad news: There are still some really important details they won’t be sharing — details that could massively impact your speeds. The NBN rollout is rolling on. …

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Australia will only need 49Mbps NBN speeds in 2026: Government report

By 2026, the world will be generating more than 160 trillion gigabytes of data. We’ll be connecting cars and robot surgeons, sending a million minutes of video across the internet every second and using 25 billion internet-connected devices around the globe. But in 2026, Australia will apparently only need broadband speeds of 49Mbps. That’s the assessment of a new report …

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Prime Minister Malcolm Turnbull gets 100Mbps NBN plan

Malcolm Turnbull has a history of justifying the NBN’s globally noncompetitive speeds by questioning whether people will actually find use for 100 megabits-per-second internet. A BuzzFeed report found out how fast Malcolm Turnbull’s NBN connection is. You can already guess where this is going. Prime Minister Turnbull’s Point Piper residence was revealed on Monday to have been hooked up with …

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TPG to refund 8,000 customers over slow FTTN NBN speeds

TPG advertised its NBN plans as “seriously fast internet.” But now the ISP will be forced to compensate nearly 8,000 of its customers after it failed to deliver adequate speeds. The ACCC today announced that TPG has agreed to compensate customers for misleading them over the speeds it could deliver over fibre to the node (FTTN). The refunds apply to …

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Vodafone starts selling NBN (complete with 4G to be safe)

Vodafone is now officially selling home broadband. After teasing a launch since last year, the telco opened orders for its NBN service on Monday both online and in-stores. The telco is kicking off service in a limited number of cities, offering NBN to residents in Sydney, Melbourne, Canberra, Newcastle and Geelong. You won’t need to be an existing Vodafone customer …

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NBN pauses HFC rollout, warns of delays of up to 9 months

If you’re one of the roughly 2.5 million Australians still yet to connect to the NBN via HFC, then we have bad news: Your service is going to be delayed another six to nine months. NBN has confirmed it is “pausing” further orders of NBN service over HFC technology, effective immediately. The company plans to get through the current backlog …

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Telstra offers refunds to NBN customers over poor speeds

Telstra will now have to compensate 42,000 customers after offering high speed NBN plans that failed to deliver the promised speeds.  The ACCC revealed Wednesday that Telstra sold advertised speeds to its customers, including its 100Mbps  “Super Fast Speed Boost” plan, despite the fact that some of these customers had no way of getting these speeds in the real world. …

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Forget speed limits, Telstra touts unlimited NBN data

Telstra announced Thursday that it will introduce unlimited data plans for top-tier broadband customers by the end of the month, as well as doubling data allowances for customers on lower plans. The deal, which Telstra is dubbing a “data gift,” will see new and existing Telstra home broadband customers on $99 and above plans get unlimited data. Telstra says it …

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The big reason why your NBN is slow, and why it might soon change

All right team, it’s time we had a chat about three little letters that have a massive effect on the price and speed of your broadband plan. Not “NBN”. We’re talking about “CVC”. It stands for Connectivity Virtual Circuit charge, and it was put in place by NBN (the company currently building your national broadband network). It’s part of the …

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Vodafone announces nbn plans, promises to speed test your connection

Vodafone certainly wants to be seen as different when it comes to selling the NBN. The telco, which will start selling NBN services by the end of the year, has now announced it wants to make sure customers are getting the right speeds for their needs, and they promise to speed test your connection once you’re hooked up just to …

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