Tag Archives: nbn

The Australian Communications and Media Authority (ACMA) has announced a raft of new legislation that aims to provide additional clarity and protection for consumers looking to switch to the NBN.  A draft of the new rules was first announced by ACMA in April as a response to 12 months of research that demonstrated over one in …

Optus has been hit with an AU$1.5 million fine for misleading customers about the switch to the NBN, including threatening customers with disconnection if they didn’t make the switch. According to the Australian Competition and Consumer Commission (ACC), Optus misled customers into transitioning from legacy HFC networks to the NBN. This included telling them they had to choose Optus as …

Telstra has fixed a nationwide network outage that knocked out 4G voice calls and voice calls over NBN some users.  Customers began complaining of the outage on Tuesday afternoon, saying they were unable to make or receive calls. The telco advised customers through social media and its network outages page that an issue was affecting some 4G voice calls, and …

The outgoing CEO of NBN Co has fired a politely-worded missive against the federal government’s NBN strategy, pointing out that yes, using existing copper networks is a cheap way to build a national broadband network, but no, it’s not the way to get the fastest network. Bill Morrow, who will finish at NBN Co at the end of the year, …

How can you sum up Australia’s satisfaction with the NBN network last year? Well, it was the worst of times and it was the worst of times. The number of formal complaints about the NBN have jumped a whopping 204 percent, according to figures released today by the Telecommunications Industry Ombudsman. But according to NBN Co, the network has turned a …

NBN Co has announced it has gone live with Fibre to the Curb (FTTC), an industry first technology that takes fibre optic cable closer to home. Miranda in New South Wales, alongside Coburg in Victoria, are the first two Australian suburbs to utilise the new technology.  FTTC is a new technology that takes fibre optic cable to beneath the curb …

The ultrafast speeds of 5G are coming, and they could be at your place as soon as January 2019. Optus announced Thursday that it’s in the final stages of testing a commercial 5G router for consumers, and that the hardware should be ready to launch at the start of the new year. “We want to make sure Australia is one …

NBN CEO Bill Morrow has announced he will step down from the role by the end of the year after more than four years at the helm. “I believe that as the company prepares to confront the new challenges ahead, this is the right time to hand over the reins for the next phase of this incredible project and for …

Vodafone is about to take its NBN plans to the farthest reaches of Australia (read: Brisbane, Gold Coast, Adelaide, Perth and Tasmania, as well as the Melbourne and Sydney markets it’s been operating in) so it’s decided to make some announcements to sweeten the deal.  Vodafone First is Vodafone TV, a fairly open Android TV box that will retail at …

Cue another sigh of disappointment for the NBN. iiNet and Internode, internet service providers owned by TPG, have been ordered to compensate more than 11,000 customers for advertising inaccurate NBN speeds. The Australian Competition and Consumer Commission found 8,000 iiNet customers and 3,000 Internode customers were affected by lower-than-promised NBN speeds from 2015 to 2017. If you were one of …