Tag Archives: google-duplex

Google says no, Duplex AI won’t take over human call centers

Google Duplex is a technology that’s designed to work for people, not take their jobs — at least, according to Google. When Google unveiled Duplex at its I/O conference in May, it caused quite a stir. The technology is an expansion of its Google Assistant AI that is meant to sound much more human. Google …

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Google opens its human

Google is moving ahead with Duplex, the stunningly human-sounding artificial intelligence software behind its new automated system that places phone calls on your behalf with a natural-sounding voice instead of a robotic one. The search giant said Wednesday it’s beginning public testing of the software, which debuted in May and which is designed to make calls to businesses and book appointments. Duplex instantly raised …

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