Tag Archives: att

How our 911 emergency call system can fail us

The babysitter of six-month-old Brandon Alex was frantically trying to reach 911. But that night in March, more than 400 calls flooded the 911 center in Dallas. Two attempts went by without connecting with an operator. Once the babysitter got through to an operator, she was on hold for 31 minutes, Brandon’s mother, Bridget, told …

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Broadband providers reaffirm privacy policies amid FCC rules flap

Comcast, AT&T and Verizon moved to reassure their customers Friday that they have not and will not collect and sell their personal data. All three companies made such statements a few days after the House of Representatives passed a resolution that would prevent tougher Federal Communications Commission rules on data collection from taking effect. The Senate passed the resolution earlier …

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As Samsung Galaxy S8 launches, did Note 7 blow

Months after the Galaxy Note 7 debacle, the topic remains too hot for the rest of the wireless industry to handle. With Samsung’s Galaxy S8 to launch next week, a renewed discussion of the Note 7, which had an unhealthy tendency to catch fire and which had to be recalled, is inevitable. Samsung opened that door in January when it …

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AT&T pulls ads from YouTube, other Google sites

AT&T doesn’t want its name showing up next to videos promoting intolerance and hate. As a result, the carrier on Wednesday said it’s pulling ads from YouTube and other Google “non-search platforms.” “We are deeply concerned that our ads may have appeared alongside YouTube content promoting terrorism and hate,” the company said in an email. “Until Google can ensure this …

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AT&T offers a year of free HBO to new DirecTV Now subs

AT&T hopes to win over fans of “Game of Thrones,” “Veep,” and other HBO shows with a promotion that offers access to HBO for free for a year on its new DirecTV Now streaming TV service. But there’s a catch: You’ll have to dish out the big bucks for one of the company’s most expensive streaming TV bundles to get …

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T

T-Mobile may be off the hook for the deaths of two Dallas residents who had trouble reaching 911 operators earlier this month. City officials said Thursday that so-called “ghost calls” from T-Mobile customers are not to blame for a flood of calls to 911 operators in Dallas that clogged the system and led to longer than usual wait times. T-Mobile …

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T

Workers at a 911 call center in Los Angeles. An emergency call center in Dallas is experiencing serious problems. Getty Images A “ghost call” glitch in the emergency call system in Dallas may have led to the death of a 6-month-old infant after a babysitter using T-Mobile cell service couldn’t reach 911 dispatchers, city officials said Wednesday. Another man also …

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Buy an LG G6, get Google Home for free

Now playing: Watch this: LG G6 is water-resistant, with a whole lotta screen 2:19 If you’ve been hankering for the LG G6, the wait is almost over. The phone will be available through many carriers by April 7, with various preorder dates kicking off before then. In addition, some carriers are offering a free Google Home if you jump on …

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Help! My family plan’s gotten out of control

The wireless wars are heating up, which means great deals for consumers. And the best deals by far go to the folks on big family plans. Verizon made headlines last month when it announced a new unlimited data plan. Then T-Mobile revised its unlimited plan to match Verizon. Sprint followed with its own promotion. Finally, AT&T announced updates to its …

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Yes, AT&T customers, ditch your old unlimited data plan

Unlimited data is back, and customers who held onto their old grandfathered unlimited plans finally have more choices. It couldn’t be a better time to be in the market for an unlimited data plan for your mobile phone. Thanks to T-Mobile, which has been siphoning off customers from AT&T and Verizon, the big carriers have finally succumbed to the pressure. …

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