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Cisco introduces Cius Android tablet PC

Cisco’s new Android-based tablet, the Cius. Cisco Cisco Systems has hopped on the tablet PC bandwagon with a device of its own that uses Google Android software and is targeted at business customers. The company announced plans for the new tablet, called the Cisco Cius, during its annual customer conference in Las Vegas on Tuesday. …

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Sprint ceases Evo 4G update almost immediately

As expected, a minor software update began rolling out for the HTC Evo 4G on Monday. Designed to address Wi-Fi, battery performance, and Exchange features, the maintenance release was shelved as quickly as it started. Reports started coming in almost immediately that handsets were acting up after the patch was installed. It’s not known just how many devices were affected …

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Bloomberg: Verizon iPhone coming in January?

Verizon Wireless customers who have been holding out for an iPhone on their carrier’s network may finally get their wish early next year, according to Bloomberg News. The wire service reported on Tuesday that Verizon Wireless will start selling Apple’s iPhone in January. Bloomberg cited unnamed sources familiar with the plans. The deal, if true, would end AT&T’s exclusive contract …

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Sprint CEO: We’ve got spot shortages of HTC Evo

Sprint CEO Dan Hesse said the company is facing some shortages of its new 3G/4G smartphone, the HTC Evo. Sprint HTC Evo 4G At a conference in New York City on Tuesday, Hesse said the device is more popular than Sprint or HTC, the manufacturer, had foreseen. When asked whether the shortfall was due to a lack of components, he …

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No free bumpers for iPhone users?

Apple apparently has a game plan for dealing with iPhone 4 reception complaints–and it expressly prohibits giving customers free bumpers. According to a purported list of procedures reportedly leaked to Boy Genius Report, AppleCare representatives are being instructed on how to coach users about the proper way to handle the latest-generation smartphone: 1. Keep all of the positioning statements in …

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Sprint Nextel makes strides to improve image

A damaged Sprint Nextel is righting its ship with a newfound focus on customers, but big moves like this take time. On Tuesday, Dan Hesse, the company’s CEO, will be on stage at Forrester Research’s Customer Experience Forum in New York City to discuss the company’s efforts to improve its brand image and customer satisfaction levels. In 2010, Sprint emerged …

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Do O2’s customer

Crave can exclusively reveal the malaise at the heart of O2 customer support. The mobile network’s problems, we have discovered, stem from a peculiar recruitment policy — namely offering employment to people who clearly hold it in the highest contempt. Last week, our O2 data service did yet another disappearing act — this time for over 24 hours without any …

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Users: iPhone 4 proximity sensor causes issues

While Apple cruises to new sales records with its latest iPhone family member, some users are finding the iPhone 4 to be more like the drunk uncle than the cool aunt, citing, among other glitches, proximity sensor issues when attempting to make calls. How deep is the issue? On the Apple support discussion forums, it’s 20 pages deep. And counting. …

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