Recent Posts

On Call: Early termination fees aren’t the problem, but customer clarity is

You may be surprised to learn that Tuesday, Feb. 23 was a big day in the U.S. wireless industry. It marked the deadline for cell phone carriers to respond to an investigation by the Federal Communications Commission into early termination fees (ETF). Though ETFs are nothing new, it was only in the last couple of years that the Feds put …

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Data roaming in Europe: New rules, new Orange and T

After spending a week at Mobile World Congress, roaming like the escaped feline monstrosities that stalk the green fields of Britain, we’ve incurred data charges that could bankrupt Greece. But, as of 1 March, we’re all going to get a little extra help to avoid the shock that rocks our tiny minds when the bill comes in. The European Commission …

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