When Koh Dong-jin says he knows what it means to journey from “heaven to hell,” he’s not overstating things. About nine months after being named head of Samsung’s world-leading mobile business, Koh, 56, was forced to recall the popular Galaxy Note 7 not once, but twice, because the large-screen phone kept bursting into flames. After …

Gear VR is only the beginning of Samsung’s virtual reality ambitions. The South Korean company has made a big bet on mobile virtual reality, bundling its Gear VR headset with its flagship phones to get people familiar with the technology. Once again, consumers who preorder its newest phone — in this case, the Galaxy S8, unveiled Wednesday — will get …

Now playing: Watch this: Samsung’s Bixby voice assistant will reach beyond Galaxy… 1:27 “Hi, Bixby. What’s Samsung planning to do with you?” A lot, it turns out. Bixby is Samsung’s new digital voice assistant, and it will debut on the upcoming Galaxy S8. It will have its own dedicated button on the side of the phone, letting you communicate with …

Apple CEO Tim Cook really cares about the company’s professional users — even though Apple’s Mac desktop computers are overdue for updates. “You will see us do more in the pro area,” Cook said Tuesday during Apple’s shareholder meeting in Cupertino, California. “The pro area is very important to us. The creative area is very important to us in particular. …

Samsung’s big news at Mobile World Congress isn’t the Galaxy S8. It’s two revamped tablets. The only trouble is, nobody’s really buying tablets anymore. Just ask Apple. People are holding onto tablets longer (viewing them more like PC upgrades than phones). Ever-larger phone screens are making tablets less compelling. On top of that, many US consumers would rather spend their …

5G’s coming — and it will be here faster than predicted. 5G New Radio (5G NR), a flavor of the next-generation wireless network that’s expected to be the global standard, should be available for large-scale deployments in 2019, a year earlier than anticipated, nearly two dozen companies said Sunday. The companies who’ve vowed to reach a standard for 5G for …

The owner of an Apple iPhone 7 Plus got a surprising wake-up call earlier this week. Her smartphone was on fire. A video posted on Twitter on Wednesday by Brianna Olivas, an 18-year-old college student in Tucson, Arizona, shows the rose gold iPhone in a clear, melted plastic case sitting on a bathroom basin and billowing smoke. Olivas’ boyfriend captured …

It’s been a year since Apple fought the FBI over data privacy, and we’ve barely heard a peep from either side on the issue. So everything’s fine, right? Uh, no. The FBI’s attempt to force Apple to unlock an iPhone used by a terrorist set up a grand legal battle between security and privacy. On one side is a massive …

Apple apparently isn’t giving up on selling used iPhones in India. The electronics giant, during negotiations with the India government over starting iPhone manufacturing in the country, has asked to import used iPhones to be refurbished and sold in India, according to a report from Bloomberg. The company has said “it will have the manufacturing infrastructure needed to make them …

Familiarity breeds comfort. At least, that’s the case with the iPhone 7. Apple hardly changed the body of its flagship phone, yet consumers cozied up to the device like never before. Apple sold more iPhones than ever before — 78.3 million — and snapped a three-quarter streak of iPhone unit sales declines. Analysts had expected the company to sell 78 …