Roger Cheng

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T-Mobile disclosed its first-ever transparency report on Thursday. T-Mobile USA T-Mobile received nearly 351,940 government requests for data in 2014, the most out of any of the four national wireless carriers. The nation’s fourth-largest carrier by subscriber base disclosed in its transparency report on Wednesday that it had fielded 177,549 criminal and civil subpeonas, 17,316 …

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Don’t call it a comeback! Helio returns with really slow unlimited data plan

Now for an unlikely trip down memory lane. Helio, the wireless brand that flamed out years ago, makes an unlikely comeback. Screenshot by Roger Cheng/CNET Helio, a mobile brand that exploded into the scene in 2006, only to fizzle out just a few years later, is back as a new wireless reseller with a new backer and a new offering: …

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China’s Xiaomi breaks out of Asia with Brazilian beachhead

Chinese vendor Xiaomi launched in Brazil with the Redmi 2 smartphone. Aloysius Low/CNET Fans of Chinese smartphone vendor Xiaomi are nothing if not devoted. It didn’t take long for Xiaomi to fill a 1,000-person theater in Sao Paolo for its Brazilian market launch event. Enough people showed up that Xiaomi held another session, essentially launching the brand in the country …

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Sprint embarks on quest to fix its image, one house call at a time

Sprint customer Michelle Hamilton admires her new smartphone delivered to her home by Sprint customer rep Brett Golba, who also helped her with her setup. Roger Cheng/CNET NEW YORK — Michelle Hamilton may not have always liked Sprint, but she’s stuck with the wireless service since 1998. They were far from blissful years. Like millions of other Sprint customers, she …

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Sprint bids adieu to $50 iPhone plan in the name of clarity

Sprint CEO Marcelo Claure had promised an increase in the fees for its unlimited data plan. Troy Thomas/Sprint Sprint wants to clear things up when it comes to how much you pay for your smartphone service. For those hoping to sign up for its iPhone plan, that means a $10-a-month hike. The nation’s third-largest wireless carrier on Tuesday (Eastern Time) …

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Amazon’s mystery Treasure Truck revealed: A local deal of the day

Amazon’s Treasure Truck will be rolling down the streets of Seattle giving away deals. Amazon Amazon is taking its deal-of-the-day concept into the physical world. The nation’s largest Internet-based retailer on Thursday finally spilled the beans on the mysterious driving around Seattle since Monday. The truck — and it is a single truck — will act as a real-world version …

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T-Mobile made a significant change to its upgrade program. T-Mobile T-Mobile is giving its smartphone upgrade a serious boost. The upstart wireless carrier on Thursday introduced a new program that will allow customers to upgrade their smartphones whenever they want, up to three times a year. That stands in contrast with traditional plans that allow you to upgrade only after …

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Sprint loses tech chief after years of wrestling with network issues

Sprint One of the men responsible for Sprint’s ambitious — but oft-delayed — project to upgrade its wireless network is set to leave the wireless carrier. Chief Technology Officer Stephen Bye will leave Sprint in July. Sprint Sprint confirmed that Chief Technology Officer Stephen Bye would leave to “pursue other opportunities.” He has agreed to stay until July 24 to …

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BlackBerry disappoints after ‘recognizing revenue’ on 1.1M phones

The BlackBerry Leap is its latest all-touchscreen smartphones. Josh Miller/CNET The road to recovery is a long one for BlackBerry. The provider of smartphones and business and security software posted a fiscal first-quarter loss, excluding one-time items, of $28 million, or 5 cents a share, on revenue of $658 million. Analysts, on average, had forecast a loss of 3 cents …

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That Sprint unlimited data plan? It might see a price hike

Sprint CEO Marcelo Claure hints that the unlimited plan may one day be eliminated. Troy Thomas/Sprint Sprint’s unlimited data plan may get pricier in the near future. Sprint may raise prices for unlimited data in the latter part of the year, CEO Marcelo Claure said in an interview with Kansas City, Mo.-based TV station KSHB. Related stories FCC to fine …

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