Roger Cheng

We talk about the Pixel 2 XL’s display problem (The 3:59, Ep. 306)

You may want to hold off on the Google Pixel 2 XL. Or, at least, watch your display really closely.  Reviews of the jumbo version of Google‘s flagship phone have generally been positive, but there are concerns about “burn-in,” or leaving a residual image on a display after the image is actually gone. CNET has …

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Apple defends Face ID accuracy as iPhone X launch looms

Apple is under the gun to get its flagship iPhone X out the door.  The company wanted so badly to produce more iPhone X units that it told manufacturers to lower the accuracy of its facial recognition system, which it calls Face ID, to speed up production, according to Bloomberg, which cited anonymous sources. The story highlights the challenges Apple …

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Sprint sees glimmer of comeback as merger deal nears

Sprint is hoping to ride out its days as an independent carrier on a high note. The nation’s fourth-largest carrier on Wednesday posted its fiscal second-quarter results, reporting that its rate of growth for post-paid subscribers, or regular customers who pay at the end of the month and often have higher phone bills, was the highest it’s been in more …

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Verizon brings back 4K video streaming for $10 more

Verizon is bringing back full-quality video streaming after snatching it away in August. The company said on Wednesday that it would offer the option for consumers to stream 4K quality video — if they’re willing to pay $10 extra a month. The option becomes available on Nov. 3.  The nation’s largest wireless carrier by customers walked back its move from …

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Apple iPhone 8 off to bumpy start with iPhone X in the wings

For Apple, the iPhone excitement just isn’t there.  At least, not yet.  The tech giant’s iPhone 8 and iPhone 8 Plus, both of which went on sale on Sept. 22, have done little to excite consumers, results from the big four US carriers indicate. Over the last week, the carriers have hinted at weaker interest for the phones, but expressed …

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As AT&T focuses on show business, its wireless business struggles

AT&T can’t stop reminding people that it’s in the entertainment business now.  But the reality is the company’s still in the phone business. The country’s second-largest wireless provider by subscribers added 3 million net customers in the third quarter, the company said in its earnings report on Tuesday. Roughly 2.3 million of those customers were in the US, the company’s …

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How Netflix hooks you into ‘Stranger Things’ (The 3:59, Ep. 303)

“Stranger Things” is almost back.  The second season of the cultural phenomenon arrives on Netflix on Friday. We discuss the tricks Netflix plays to get us hooked on that show and others, including choosing that perfect splash photo to tease the show.  Not that we need another photo to get us excited.  We also discuss T-Mobile’s third-quarter earnings results and how …

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T

Outspoken T-Mobile CEO John Legere is playing it low-key this time.  On Monday, the “Un-carrier” posted third-quarter results — usually a chance for Legere to jump on a conference call to crow about the company’s performance or to bash its competitors. But aside from a seven-minute video Q&A segment and a quote in a press release, Legere is remaining mum.  That’s …

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Verizon adds 603,000 postpaid customers, Q3 earnings in line

AT&T dangles HBO and the promise of “Game of Thrones” when you sign up. T-Mobile throws in Netflix for its family plan customers.  Where’s the Verizon entertainment bundle? The New York telecommunications company has waded into the media world with its acquisitions of AOL and Yahoo, but those deals are more about delivering advertisements, not video. It also has an …

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ZTE’s Axon M flip smartphone may kick off foldable trend

Are phones getting boring? Little-known phone maker ZTE has something to say about that. The Chinese company on Tuesday introduced the Axon M, a phone that rocks two displays — one on each side — that flip open to create a larger combined screen. Is it weird? Yep. It also marks a radical departure from the slew of lookalike metal-and-glass …

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