Marguerite Reardon

With lights back on, cell service returns for many Sandy victims

The power is back on for some lucky people in regions devastated by superstorm Sandy. And that also means cell-phone service has returned. As of Saturday morning, Con Edison, the power company providing service in New York City, reported that it had restored power to more than 645,000 customers, or approximately 70 percent of all …

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NYC mayor: AT&T satellite ‘hot spots’ on the way

New York City Mayor Michael Bloomberg says help from AT&T is on the way for wireless customers stranded without cell service following Superstorm Sandy. During a press conference today, the mayor said that he had met with AT&T CEO Randall Stephenson, who promised that AT&T would be getting service back to normal for the millions of AT&T wireless customers in …

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AT&T offers free cloud storage for iOS and Android

AT&T on Thursday announced a new service it calls AT&T Locker that will allow AT&T iPhone and Android smartphone customers to store 5GB worth of videos and photos for free in AT&T’s “cloud.” CNET/Marguerite Reardon The service is available through a free app in the Apple App Store or the Google Play store. And it allows users to store roughly …

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Verizon offers phone charging and free calling for Sandy victims

Verizon Wireless said Thursday that it is helping Hurricane Sandy victims in New York and New Jersey who have lost power stay in touch with loved ones. The company has deployed Wireless Emergency Communication Centers, or WECCs on Staten Island, New York, at Monmouth University in New Jersey, and at two locations in Toms River, N.J. These stations will provide …

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Wireless service after Sandy

Hurricane Sandy has affected millions of people up and down the East Coast. Now the storm, which was downgraded just before landfall Monday night in New Jersey, has moved westward to wreak further havoc on communications networks in its path. Because I have been getting so many questions from friends, family and readers about what is going on with the …

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AT&T and T

Relief is coming for wireless customers who have suffered with poor service in the wake of Hurricane Sandy. AT&T and T-Mobile USA today announced that they entered into an agreement to enable roaming on their networks to customers of both companies in areas most affected by the hurricane and where capacity is available from one carrier or the other. AT&T …

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Comcast offers free Wi

Comcast said today that it will allow anyone regardless of whether they are a customer or not to access its Xfinity Wi-Fi hot spots in several states hit by megastorm Sandy. The cable operator, which with its cable partners operates 50,000 Wi-Fi hot spots in public places throughout country, said that it would make its hot spots available to anyone …

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FCC says wireless service is improving after Sandy

Federal Communications Commission officials said today that wireless and wireline communications services have improved following Hurricane Sandy. “Overall, the condition of our communications networks is improving,” FCC Chairman Julius Genachowski said in a statement. “But serious outages remain, particularly in New York, New Jersey, and other hard-hit areas.” The storm, which is affecting several states on the East Coast from …

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FCC on Sandy: Cell service likely to get worse before it gets better

Cellphone service in superstorm Sandy’s path is likely to get worse before it gets better, the Federal Communications Commission said today. “This was and still is a devastating storm with a serious impact on our nation’s communications infrastructure,” FCC Chairman Julius Genachowski said during a conference call with press this afternoon. “The storm is not over. And our assumption is …

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Hurricane Sandy disrupts wireless and Internet services

Residents in areas affected by Hurricane Sandy all up and down the East Coast awoke this morning to downed trees, flooding, and in some cases, no wireless, Internet, or home phone service. Areas around New York City seemed to be most affected with millions of residents throughout the states of New York, New Jersey, and Connecticut without power. All four …

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