Marguerite Reardon

T

T-Mobile CEO John Legere guarantees improved network coverage for customers with the latest iPhones. CNET T-Mobile is telling Apple fans their new iPhone 6S or 6S Plus will get better 4G coverage than ever on the carrier’s network. Guaranteed. The company is so confident people using the latest smartphones will be pleased with its network, …

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Apple introduces iPhone upgrade program

Apple introduced a new device financing program for the iPhone 6S and iPhone 6S Plus CNET/James Martin Apple will offer its own device upgrade program for customers who want to buy a new iPhone 6S and iPhone 6S Plus without agreeing to a carrier contract. The new program will allow customers to upgrade to a new iPhone every year for …

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Selling your old iPhone: Online vs. in

The latest iPhones are just around the corner, and that means some Apple fans may be looking to sell their old devices. Apple is expected to unveil the iPhone 6S and iPhone 6S Plus on Wednesday during an event in San Francisco. The new iPhones will likely offer only incremental updates to the popular line of smartphone. That may not …

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Do excellent deals on new smartphones even exist?

Wireless carriers are giving customers an incentive to shop around for less expensive smartphones. As operators abandon contract plans and the device subsidies that go with them, they’re giving customers a reason to look more closely at how much it costs to buy a smartphone. These new plans require that consumers buy their phone at full price. Customers still have …

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Bringing your own smartphone to Verizon: What you need to know

Verizon is making big changes to how customers buy devices for its network. And that could mean more opportunities and choices for how consumers acquire smartphones in the future. Earlier this month, Verizon eliminated contracts and the subsidies for smartphones that went with those contracts. And this week, the company said it will make it easier for customers to bring …

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How blazing Internet speeds helped Chattanooga shed its smokestack past

Enlarge ImageChattanooga has spent decades cleaning up its city, which is now known for its outdoorsy lifestyle. It’s also home to the largest and fastest broadband network in the US. CNET/Marguerite Reardon CHATTANOOGA, Tennessee — It was once so polluted here that people had to drive through town with their headlights on all day. You could smell the stench from …

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Sprint CEO hints at plan to turn old iPhones into new customers

Sprint still has a few more tricks up its sleeve as it works to regain its footing and take on competitors in the US wireless market, says CEO Marcelo Claure. Sprint CEO Marcelo Claure hinted at upcoming announcements that will help accelerate Sprint’s turnaround. Marguerite Reardon/CNET On Monday the company announced a new iPhone Forever program that allows customers to …

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AT&T bolsters mobile data plans to keep pace with rivals

It’s a good time to be a wireless consumer as AT&T rejiggers data plans and adds other special perks to remain competitive with Verizon, T-Mobile and Sprint. CNET/Marguerite Reardon AT&T on Friday announced new Mobile Share Value plans, which will go into effect tomorrow. In some instances, AT&T will cut the cost of the service and in others it will …

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Judge orders Cablevision to stop calling Verizon a liar

Verizon has won the latest legal battle in a spat with broadband competitor Cablevision over disingenuous advertising. Verizon A federal judge has ordered Cablevision to stop running advertisements that accuse Verizon of lying about offering its Fios broadband customers the fastest in-home Wi-Fi service. On Friday, Judge Gary Brown threw out Cablevision’s lawsuit against Verizon, which was filed in January, …

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Contract or no

Remember when the only thing you had to know when signing up for a wireless plan was how many voice minutes you wanted? Long gone are the days when consumers could easily pick and choose the services they wanted as part of their phone plans. Now wireless operators have made their plans so complicated and difficult to understand it practically …

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