Marguerite Reardon

Verizon’s and Comcast’s data caps: Who wins and who loses?

Broadband data caps were a hot topic this week as Comcast and Verizon Wireless separately talked up upcoming changes to their policies. So how will these data cap tweaks affect consumers? In short, Comcast’s move, which increases its existing cap from 250GB to 300GB and now imposes an overage fee for those who exceed the …

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Should angry Verizon subscribers ditch Big Red?

Talk about kicking up a dog doo-doo storm. Verizon’s chief financial officer Fran Shammo sure knows how to stir up a frenzy. Comments the executive made earlier this week ignited a backlash among Verizon Wireless customers. Shammo said in an interview at a JP Morgan investor conference that the company plans to force its existing unlimited data plan customers to …

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Verizon: You can have unlimited data… just no device subsidies

Verizon Wireless now says that existing customers can keep their unlimited data plans. They just won’t be able to get a new subsidized smartphone and still keep the unlimited data plan. On Wednesday, Verizon Communications chief financial officer Fran Shammo told investors during an interview at a JP Morgan conference that the company plans to force many of its existing …

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Why Verizon 4G LTE smartphones are a bad choice for world travelers

Verizon’s latest line-up of 4G LTE smartphones is impressive, but there’s one feature these cutting edge smartphones lack: global roaming. For years, Verizon Wireless customers were unable to use their cell phones while traveling in many parts of the world, because Verizon’s technology was incompatible with most of the world’s wireless carriers. Then the company started offering a handful of …

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Verizon plans price hikes for Fios, wireless users

The cost of Verizon’s Fios and wireless service are expected to go up during the next several months, as the company hikes prices and introduce new plans that demand customers pay more for the data they consume. Speaking at the JP Morgan investor conference Tuesday, Fran Shammo, Verizon Communications’ CFO, said the company is planning to increase fees and prices …

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Verizon to kill unlimited data plans for existing subscribers

Verizon Wireless subscribers who have held onto their $30-a-month unlimited data plans will soon be forced to upgrade to a new tiered offering the company plans to launch this summer, according to the Web site Fierce Wireless. Speaking at the J.P. Morgan Technology Media and Telecom conference today, Verizon Communications CFO Fran Shammo told investors that the company’s 3G unlimited …

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Help! I’m confused about storage on my smartphone

One of the things that many Google Android users like about their devices over the iPhone is the fact that most Android devices allow you to add additional storage capacity. The iPhone doesn’t. But figuring out how and where to store apps, music, photos, video and games isn’t as easy as it sounds. In this Ask Maggie I explain how …

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Would you pay extra for seamless Wi

NEW ORLEANS–Wireless carriers are looking to Wi-Fi to help them offload traffic from their cellular networks. And a new standard will make it even easier for consumers to use the unlicensed airwaves. But would you pay extra for that easy access? The Wi-Fi Alliance, a trade association promoting the use of Wi-Fi, says a recent survey indicates that nearly three-quarters …

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Bill Clinton: Politicians should learn from the wireless industry

NEW ORLEANS — Former U.S. President Bill Clinton took the stage here on the final day of the CTIA trade show to emphasize the need for cooperation in solving problems domestically and abroad. And he pointed to the wireless industry as a good example of how this cooperative spirit has created an industry that is changing people’s lives. Clinton was …

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Mozilla CEO pushes for HTML 5 over mobile apps

NEW ORLEANS–Mozilla CEO Gary Kovacs believes that mobile users want more choice and are ready to be freed from the shackles of app ecosystems. Speaking today at the CTIA show here, Kovacs said that just like consumers moved from the walled garden of AOL when the Internet first went commercial, they are now ready to move from the walls erected …

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