The software glitch that gobbled through the monthly data allotments of some iPhone 5 users may be affecting subscribers on carriers other than Verizon Wireless. Last week, iPhone 5 users on Apple’s online support community complained that they were blowing through their data plans even when they were spending the majority of their time on …
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Apple issued a software update for the iPhone 5 on Verizon Wireless’s network Sunday that will fix a problem that causes some Verizon iPhone 5 customers to use their Verizon data allotment when they they’re connected to a Wi-Fi network. Apple issued a the software update on Sunday and posted instructions for getting the update. Apple 1. Tap Settings > …
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The iPhone 5 is finally here, but figuring out which carrier version is right for you isn’t as easy it sounds. In this edition of Ask Maggie, I help one reader who plans on taking his iPhone abroad decide which device is best for him. And I offer my opinion on whether to dump AT&T for Verizon’s version of the …
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Bank of America is testing a new mobile-payment service that lets customers use their Apple or Google smartphones to scan pictures to pay for things. The bank is testing technology developed by a company called Paydiant. The solution uses Quick Response or QR codes. The way it works is that users use their smartphones to scan the QR code, which …
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LAS VEGAS — T-Mobile lost its focus on customers while its $39 billion deal to be acquired by AT&T was being reviewed by regulators, said T-Mobile Chief Operating Officer Jim Alling. On Tuesday, Alling addressed executives at the Competitive Carrier Association conference here. He explained how T-Mobile’s long history of providing great customer service to its subscribers was interrupted by …
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LAS VEGAS — Wi-Fi network provider Boingo Wireless has struck a deal with the Competitive Carrier Association to help smaller wireless providers leverage Wi-Fi to offload traffic and extend the reach of their networks. On Tuesday at the CCA’s annual conference, Boingo CEO Dave Hagan announced the new partnership and explained the opportunity that Wi-Fi offers all carriers, both large …
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LAS VEGAS — Competitive wireless carriers say a AT&T-Verizon Wireless “duopoly” is threatening mobile competition in the U.S., and they want regulators in Washington, D.C., to “level the playing field.” At a conference here Tuesday hosted by the newly branded Competitive Carrier Association, nationwide carriers T-Mobile USA, Sprint, and Clearwire joined forces with more than 100 smaller rural carriers that …
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Competitive carriers both large and small, urban and rural are banding together to take on the nation’s two largest carriers, AT&T and Verizon Wireless, as they amass more control over the wireless market. On Monday, the Rural Cellular Association will announce that it is rebranding its organization and calling itself the Competitive Carrier Association. Steven Berry, CEO of the Washington, …
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Your smartphone is going to get more adept at handling money, but maybe not in quite the way you’ve been imagining it would. There’s been a lot of talk lately about mobile payments and how new apps or NFC technology will let you pay for things with your smartphone. But the truth is that this market is less about finding …
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The new iPhone launch is just around the corner. And eager fans are starting to consider which carrier might offer the best service. In this edition of Ask Maggie, I help a reader, who has had poor experiences with his iPhone 3GS on AT&T, evaluate whether he should switch to Verizon Wireless for the new iPhone since it’s likely to …
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