The Amazon Mayday button. David Carnoy/CNET Amazon’s Mayday feature, which provides on-device tech support all day, every day on the Kindle Fire HDX, has become a popular option among owners. Three-quarters of Kindle Fire HDX tablet owners are using the Mayday button for IT support and other forms of customer service, Amazon announced on Friday. …
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Tim Stevens/CNET iOS 8, the next iteration of Apple’s mobile operating system, may come with side-by-side app support after all. App developer Steve Troughton-Smith tweeted Monday that Apple’s iOS 8 software development kit has code built into it that allows users to run multiple apps simultaneously on the display. According to the developer, apps can be displayed in “one-quarter size, …
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ZTE, the China-based mobile firm that has its sights set on improving its standing in the smartphone business by delivering high-end phones, is planning to pick up talent from two of its competitors over the next several months, according to a new report. So far, ZTE has poached just under 20 BlackBerry employees for its business, and plans to bring …
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James Martin/CNET China-based phone maker ZTE believes the key to its future success is to take on flagship smartphones, according to a new report. Speaking to Reuters in an interview published Monday, ZTE Executive Vice President Zeng Xuezong said that over the next couple of years, his company plans to invest in “more and more premium smartphones.” He added that …
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Josh Lowensohn/CNET Intel has had practically no presence in the smartphone chip market over the last several years, but that could change in 2015, the company’s chief executive told Recode in an interview published Friday. Intel CEO Brian Krzanich acknowledged to Recode that his company has a minuscule stake in the smartphone chip market at the moment, but said that …
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Meet the new Galaxy Tab 4 Nook, a team effort from Samsung and Barnes & Noble. Samsung/Barnes & Noble Barnes & Noble, the bookseller that has struggled to establish itself in the tablet market, is calling on Samsung for some help. The companies announced Thursday that they will launch co-branded tablets with a mouthful of a name: Samsung Galaxy Tab …
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Netflix The battle between Verizon and Netflix has gotten uglier, as Verizon fires back over Netflix’s claims that carrier’s network has caused problems with streaming video. Earlier on Wednesday, CNET reported on an image posted to Twitter by Vox Media designer Yuri Victor showing a Netflix screen with a message about a buffering interruption to a video stream. The message …
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The buffer screen on Yuri Victor’s screen. Yuri Victor Netflix is alerting its viewers whenever its picture quality slows down through no fault of its own. Late on Tuesday, Vox Media designer Yuri Victor posted to Twitter a photo of a Netflix screen with a message about a buffering interruption to a video stream. The message wasted no words about …
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HTC One M8 Sarah Tew/CNET Mobile handset maker HTC had a rough May, the company reported to investors on Tuesday. During the month, HTC’s revenue fell 4.6 percent compared to April and 27.4 percent compared to May 2013, reaching just NT$21.1 billion ($701.9 million). During the same period last year, HTC generated NT$29 billion. The decline in sales is a …
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Samsung’s Galaxy Gear 2 Sarah Tew/CNET HTC might be the next mobile firm to get into the smartwatch space. The handset maker is working on a new smartwatch it will call the One Wear and launch in late August or early September, tech blog TKTechNews is reporting on Friday, citing people who claim to have access to the device. According …
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