You order something from Amazon, and it arrives a few days later. You excitedly open the package, but then realize there’s a problem. Maybe the product is incorrect or broken, or maybe you’re just not happy with it. Whatever the reason, now it’s time to do a return or exchange — and that isn’t always …

This story is part of Gift Guide, our year-round collection of the best gift ideas. The day after Thanksgiving is one of the biggest shopping days of the year, and despite a worldwide pandemic, shoppers spent a record $9 billion on Black Friday back in 2020, an increase of 21.6% over the previous year, according to Adobe Analytics. And with …

Apple may be working on a follow-up to its Pro Display XDR, only this standalone external display may have something its predecessor didn’t: an internal system-on-a-chip, or SoC. That’s according to a report Friday by 9to5Mac, which says it’s learned from sources familiar with the matter that Apple is secretly testing an external display with a dedicated A13 chip and …

Google’s emoji are getting a new look that’s set to debut when its Android 12 mobile operating system arrives this fall. And you don’t have to be fluent in emoji to understand why. Google spelled it out in a recent blog post. “Emoji have a global audience and it’s important for them to be globally relevant,” the blog post reads.  Google …

The Samsung Galaxy S21 Ultra 5G is now available in navy blue, but you can’t pick up the flagship device in blue just anywhere. Instead, you’ll have to follow the blue to Best Buy, where the $999 device is being sold exclusively (by blue-shirted employees, we might add). See at Best Buy The base model clocks in at just under …

It’s a small graphic, but it’s a big deal to many people. Twitter’s “verified” symbol — the little blue checkmark — tells the world you are who you say you are. After reopening its verification program last week, Twitter is apparently overrun with applications for the coveted icon. On Friday, the social media company said it’s hitting pause on accepting …

Civilian crime-watching app Citizen is testing out a new on-demand security service that would work something like ride-hailing app Uber, but instead of a driver, the app summons a security detail. The product would, for example, let you request a security guard to escort you while walking late at night, according to a Citizen spokesperson, who described the test as a “pilot …

TikTok announced a new CEO and COO Friday, eight months after its last chief executive, former Disney head of streaming Kevin Mayer, stepped down. In a move that TikTok’s Chinese parent company, ByteDance, categorized as a strategic reorganization, current ByteDance Chief Financial Officer Shouzi Chew will continue in that position while also assuming the role of TikTok chief, and interim TikTok …

Google Assistant has a few more tricks up its sleeve as of last week, including one that lets it play nicely with iPhones and a couple of others that make it easier to create routines. Google bound this set of features together with the theme of “making the day a little easier,” but the real easement is the one that …

The Galaxy Z Fold 2 on Friday saw its first major price drop, with the phone now available on Samsung’s website for $1,800, a discount of $200 compared with its previous price.  Additionally, current Galaxy Z Fold 2 5G and Galaxy Z Flip owners can use the Samsung website or Samsung Members app to share a unique referral code that …