Claire Reilly

Complaints over excess data charges on the rise says TIO

CNET Despite new regulations that require network providers to notify customers when they have reached their monthly data limit, the number of customers complaining about excess data charges is on the rise. That’s according to new data from the Telecommunications Industry Ombudsman, which has released statistics on the complaints it has received this year. According …

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​Vodafone offers free data to Australian customers after network outage

Vodafone After a “transmission network failure” knocked out services on Vodafone’s network in Australia yesterday, the telco is compensating its customers with a free weekend of data. Regardless of whether they were affected by the outage, all Vodafone customers have been invited to “use as much data as they like” within Australia this weekend, starting midnight (AEST) Friday, June 20 …

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​Vodafone, Optus hit by network outages

Vodafone’s message to customers about the network outage. Vodafone Two of Australia’s biggest telcos have been hit with a network outage, leaving many customers without access to calls or data. Vodafone first acknowledged an outage for West Australian customers via social media this afternoon, informing them of the “service disruption” and adding that engineers were working to restore the network …

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​ACCC cracks down on SMS charges

Image by Jorge Gonzalez, CC BY-ND 2.0 The Australian Competition and Consumer Commission will begin regulating SMS termination services for the first time after an inquiry found charges for texting have not changed in over a decade. The ACCC launched an inquiry into the costs of messaging services and the fees telcos charge to carry (or terminate) calls and texts …

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Apple draws ire from Aussie startup for HealthKit name grab

Apple announced a new HealthKit feature for iOS 8 at WWDC. Tim Stevens/CNET An Australian startup called HealthKit is fighting Apple for taking its name (including the same spelling and stylised capitals) to brand a new feature on iOS 8. Apple’s HealthKit was announced at WWDC 2014 this week, and will allow iOS 8 users to view all their health …

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‘​Mad Men’ comes to Quickflix in new “premium” content deal

Quickflix Quickflix has bolstered its content offering with a new distribution deal that will see episodes of shows including “Mad Men”, “Weeds” and “Orange is the New Black” available on the streaming service. The shows come as part of a new deal with international entertainment company Lionsgate, which holds distribution rights to the shows, as well as films such as …

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​Optus to offer 4G coverage to 90% of Australians by 2015

Optus Optus is set for an “aggressive” network expansion across Australia as parent company Singtel announces it is looking to provide 4G coverage to 90 percent of the population by March 2015. In a presentation as part of its 2014 investor day, Singtel outlined its business strategy for Australia’s second largest mobile telco. Singtel reported that Optus had on-street 4G …

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Telstra cuts data sharing costs for business customers

Telstra Telstra introduced data sharing to customers late in 2013 with the launch of new Data Share packages that could be bundled with its Every Day Connect plans. However, users that wanted to share their data plan with additional devices such as tablets were required to pay $10 per device per month for the privilege. Just one day after Optus …

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Optus shares the love (and the data) with new plans

Optus Optus is appealing to data-hungry mobile users with new plans that allow customers to share data between devices. The new plans update the Optus My Plan pricing structure, launched in 2013, and add new features such as more voice and data included per month and the ability to share data across up to five devices, without having to pay …

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​iPhone

Good Design Awards/BACtrack Run by Good Design Australia, the Good Design Awards track the best design and innovation of the year across a range of fields, including sporting goods, automotive design, domestic appliances and commercial products. A dedicated Consumer Electronics category included a broad range of product finalists, including the Jump Charging Cable, the Blackmagic Pocket Cinema Camera and even …

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