iPhone Wi

The software glitch that gobbled through the monthly data allotments of some iPhone 5 users may be affecting subscribers on carriers other than Verizon Wireless.

Last week, iPhone 5 users on Apple’s online support community complained that they were blowing through their data plans even when they were spending the majority of their time on Wi-Fi. Over the weekend, Apple issued a software update that fixed the problem for Verizon Wireless customers. Verizon issued a statement saying that the glitch had been fixed and no one would be charged for any overages related to the glitch.

It’s still unclear what caused the problem. And it’s unclear whether other carriers offering the iPhone 5 have had a similar issue. But there are complaints on Apple’s support page that suggests the problem is not isolated to Verizon.

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One AT&T iPhone 5 subscriber said Monday that he had reset his usage statistics this morning and noticed he had already used 382MB of data by midday. And this was when he was supposedly on a Wi-Fi network. Another AT&T iPhone customer said he has also seen an inordinate amount of data use on his iPhone.

“For two weeks it used 3GB of data already,” said one poster on the message board named ksmolka. “And I have never passed the 2GB mark on my old iPhones.”

So far, AT&T said it is not commenting. And Apple has not returned requests for comment.
It’s unclear if the issue is affecting Sprint Nextel customers, which also sells the iPhone 5 in the U.S. The company has not responded to a request for comment. But there have been some complaints from other iPhone users in other countries. For example, CNET received an email from a user in Canada complaining of the same issue.

“I’ve noticed I’ve already used as much data in 2 weeks as I usually use in a month,” a user calling himself Ryan wrote in an email. “With no differences in usage times or locations. I am with Bell in Canada and am blown away at the amount of data already consumed.”

Stay tuned for more information on this story.


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iPhone Wi

This is what wireless iPhone syncing looks like:

Too bad you probably won’t get to enjoy it.

Earlier this month, just ahead of Apple’s iPhone OS 4 announcement, I posted a poll asking what new feature you wanted the most. Though multitasking was the clear winner with 36 percent of the vote, nearly 10 percent of voters named “syncing over Wi-Fi” as their top pick.

Needless to say, those folks didn’t get their wish.

Despite the fact that Microsoft’s Zune player has offered Wi-Fi syncing since 2007, Apple is either unwilling or unable to bestow it upon iPad, iPod, and iPhone users. Well, probably not unable, but obviously unwilling–which is why the new Wi-Fi Sync app will likely get rejected by Apple’s App Store overlords.

That’s a shame, because as you can see in the video, the process appears to work quickly and flawlessly. (Note that although the video shows a Mac setup, U.K.-based developer Greg Hughes says he is working on a Windows version, as well.)

On the other hand, as Hughes wrote in the comments section of his video’s YouTube page, “My app doesn’t violate anything in the developer
agreement, and doesn’t use any private APIs.” (Unfortunately, that has never stopped Apple from rejecting an app before.)

In an e-mail I received from Hughes, he says he plans to submit Wi-Fi Sync at the end of this week. Chances are we’ll be waiting at least another week after that to find out if the application makes it through. If it does, it’ll cost you $4.99–a perfectly reasonable price for such a desirable capability, IMHO.

In the meantime, what’s your take on this? Think there’s a chance Apple will be cool? Or is syncing over Wi-Fi something we’ll just have to keep dreaming about? Share your thoughts in the comments.

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